ITIL PRACTITIONER

The ITIL Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business’ objectives.It is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management.

ITIL Practitioner covers the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives.The qualification aims to demonstrate that IT Service Management (ITSM) professionals areequipped with the most essential skills to apply ITIL concepts in their organization. At the same time, it’s designed to give confidence to managers that the members of their team are ready to initiate and successfully carry out required improvement initiatives.